Relationship Manager / Key Account Manager - Fashion Cluster, MY Marketplace

Developing and maintaining a close relationship with Fashion sellers Resolve seller-related inquiries, issues, and escalations from various stakeholders. Oversee assigned accounts, including negotiating deals, operational improvement and campaign participation to maximize growth. Constructing high-level strategic business plans and identifying new sources of growth Educating Sellers on methods to increase their traction in Shopee Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue Identifying market gaps and managing pricing strategy, product assortment, and the stock availability of Sellers in the category Securing exclusive partnerships for key campaigns (eg: 9.

9/11.11) Working closely with internal teams (eg: marketing, merchandising) to optimize the visibility and credibility of Sellers A Bachelor’s degree in any field; and experience in the e-commerce industry will be an added advantage Passionate about fashion, willing to commit and eager to make an impact in the business Strong analytical skills (experience with Excel analysis necessary) Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly Excellent team player with an aptitude for sales, and a drive to always deliver on KPIs Excellent command of English, the ability to converse fluently in other languages (eg: Bahasa Melayu, Mandarin) to communicate with various stakeholders