Product Support Sales Representative

Building Texas… Powering the World . Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries a s the authorized Caterpillar® dealer for Southeast Texas . Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! Now Hiring: Product Support Sales Representative (PSSR) Outside Sales | Heavy Equipment | Parts & Service Sales Mustang Cat is seeking a driven and customer-focused Product Support Sales Representative (PSSR) to grow parts and service sales within an assigned territory.

This role is ideal for a motivated sales professional with strong mechanical aptitude who enjoys building relationships, identifying customer needs, and delivering value-driven solutions. If you thrive in a fast-paced, field-based sales environment and want to represent an industry leader, we want to hear from you. What You’ll Do as a PSSR As a Product Support Sales Representative, you will be responsible for driving parts and service revenue while building long-term customer relationships.

Key Responsibilities

Develop new business and establish new customer accounts Manage and grow existing accounts through consistent follow-up and relationship building Perform equipment inspections and recommend service and repair solutions Promote and sell parts and service offerings to maximize customer uptime Generate quotes, proposals, and follow through to close sales opportunities Meet or exceed assigned sales goals and performance metrics Maintain strong customer satisfaction through responsiveness and service excellence Stay current on product knowledge and participate in ongoing professional development Utilize CRM tools to track customer interactions, opportunities, and pipeline activity What You Bring Required Qualifications: 5+ years of experience in heavy equipment parts and service Previous outside sales experience Strong mechanical aptitude and ability to assess equipment needs Excellent customer service and relationship-building skills Strong communication and negotiation skills Proficiency in Microsoft Office and general computer systems Self-motivated with the ability to work independently in a territory Preferred Qualifications: Bachelor’s degree in Business, Marketing, or a mechanical/technical field (or equivalent work experience) Bilingual (English/Spanish) is strongly preferred What Success Looks Like Consistently achieving or exceeding sales targets Building long-term, trusted customer relationships Identifying service opportunities that increase equipment uptime Representing Mustang Cat as a professional and trusted partner in the field Check out the Mustang Cat Anthem to see our mission in action!

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