Field Service Engineer

Job description: Provide after sales service support to our customers. Including equipments setup, repair and preventive maintenance services, relocations, and modifications retrofit, etc., for warranty and after warranty services. Responsible for the first technical contact windows for customers for level 1 support, attend field service calls from customers.

Responsible to promote the service products (service and spare parts package) to customer. Maintain the customer relationship and responsible for raising customer satisfaction by regular visiting customers. Support the service activities like service seminar, inhouse show, exhibition., etc. Complete other tasks which assigned by supervisor.

Requirements

Colleague degree or above. At least three years’ experience in machine maintenance and repairing. Knowledge of high-tech or wire processing industry would be preferred. Good technical know-how in mechanical and electrical basics Able to write and speak in English Creative, capable of responsibility, good team player. Good computer skills are required.

Able to work under pressure Willing to travel frequently Do you have any questions? For further details, please contact: Amy Chen