Room Attendant/Housekeeper

A Room Attendant/Housekeeper is responsible for maintaining clean, sanitary, comfortable, and attractive guest rooms and public areas within the hotel. This role ensures guests have a positive experience by providing high standards of cleanliness, organization, and customer service.

Responsibilities

• Clean and service guest rooms according to hotel standards

• Change bed linens and replace towels and toiletries

• Vacuum carpets, sweep, mop, and dust furniture and surfaces

• Clean bathrooms, mirrors, windows, and fixtures

• Restock guest room supplies and amenities

• Report maintenance issues, damages, or missing items to management

• Ensure all rooms are prepared and inspected before guest check-in

• Respond to guest requests promptly and professionally

• Follow health, safety, and sanitation guidelines

• Maintain housekeeping carts and cleaning equipment

• Dispose of trash and dirty linens properly

• Assist with cleaning public areas when needed

Requirements / Qualifications

• Previous housekeeping or cleaning experience preferred

• Ability to work independently and as part of a team

• Good attention to detail and time management skills

• Physical ability to stand, bend, lift, and move throughout shifts

• Strong communication and customer service skills

• Ability to work flexible schedules, including weekends and holidays

Skills

• Cleaning and sanitation knowledge

• Organization and multitasking

• Reliability and punctuality

• Teamwork

• Customer service

• Attention to detail