Administrative Assistant, Senior

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values— S tewardship, E ngaged, R espectful, V isionary, and E xcellence—guide how we work, while our A.P.R.O. principles— A daptable, P rofessional, R elationship-Focused, and O utcome-Based—reflect who we are at our core.

This is an organization where you can grow, contribute, and be part of something bigger than yourself. That’s why our guiding principle is simple and clear: SERVE Like a Pro—it’s in our DNA .

The hiring range for this position is $22.87 to $27.44, depending on qualifications.

Why is the Planning Department a great place to work? The comprehensive array of employer-provided benefits and perks—including professional development opportunities via skill-based training conference participation and paid professional certifications—are only part of the story. The foundation of our great workplace lies in our culture of teamwork, community engagement, and dedication to serving the City of Plano through excellence in city planning (we are, after all, a national award-winning planning team).

Our team members are committed to providing outstanding planning, development, heritage preservation, and land records services through cooperative efforts that engage our citizens and contribute to both the long-term and immediate quality of life in our community. We have fostered a very intentional, people-centric culture where each one of us is invested and engaged in the team, the organization, and the city.

We are the embodiment of Team Plano and stand by our SERVE values. Along with the standard responsibilities described in the job description, this position is assigned to support the Council-appointed Boards or Commissions and the Development Review Planning Division of the Planning Department and will: Prepares and processes resolutions, ordinances, and agenda items for City Council meetings.

Regular and consistent attendance for the assigned work schedule is essential. Prepares/proofreads general correspondence, as well as meeting agendas, minutes, scripts, attendance records, and follow-up documents for Council-appointed boards or commissions, ensuring accuracy and consistently error-free work based on defined parameters.

Responsible for the retention of Council-appointed boards or commissions documents (e.g., meeting minutes, follow-up letters, attendance, staff reports, notice letter, ad, address list aerial, locator, etc. in each project file) according to retention schedule and in appropriate electronic or hard copy location. Confer with other departments, officials, and consultants; compiles and facilitates the handling of time-sensitive data to complete meeting packets and division reports.

For staff-approved projects, drafts letters and certificates; sends correspondence on behalf of the planners and saves documents into project tracking software. Attends and facilitates bi-weekly, televised evening Council-appointed boards or commissions meetings to assist in conducting the meeting; develops official minutes of the meetings; and announces public speakers.

Prepares public notifications for mailing and news publication; records response letters received in tracking software and distributes to project planner. Communicates with, assists, and provides support to meet the needs of department leadership staff and Commissioners; coordinates meetings, events, and gathers pertinent meeting materials.

Processes payments in accounting/planning software and compiles and reviews daily deposits; processes stipend payments for Commissioners on a quarterly basis. Prepares plans for signature for the Chair or boards & commissions; notarizes approved plans. Produces and posts electronic speaker registrations for public meetings using the City's online interface.

Responds to internal and external inquiries regarding departmental functions, rules, regulations, policies, and procedures; provides excellent customer service. Works with Lead Planner to draft submittal calendars; drafts letters and other documents for staff-approved applicant projects; distributes and retains items in the appropriate software.

Assists Director of Planning, department managers, and legal counsel with items required for new council member/commissioner training; reserves meeting space and compiles, revises, and prepares training materials. Coordinates the exchange of information and data with internal and external stakeholders. Provides backup customer service support to front desk staff.

In addition to a regular Mon-Fri 8am-5pm schedule, this position will require the ability to work biweekly evening meetings. The meetings are generally held on the 1st and 3rd Monday of each month and may require approximately an additional 3-6 hours per meeting. For the complete job description for a Senior Administrative Assistant, view job description .

As a valued Team Plano member, you will receive numerous benefits: Comprehensive medical, dental, and vision plans Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City Up to three weeks of paid vacation Up to three weeks of paid sick leave per year Nine paid holidays Tuition Assistance Free Library Card Half-price recreation center membership And so much more!

Learn about our benefits online .

Equal Opportunity Employer

• EOE/M/F/V/D Open positions are subject to close without notice.