I-Sight Administrator

General Job Information: Job Purpose: The I-Sight Administrator is responsible for monitoring the I-Sight Control system for any bumps/accidents/lockouts, recording thereof and feedback given after each shift MINIMUM EXPERIENCE: 0-6 months of experience in Logistics / Distribution Microsoft (MS Office) Possession of a valid driver’s license and own car advantageous MINIMUM QUALIFICATION: Grade 12 or NQF4 equivalent qualification PRIMARY RESPONSIBILITIES ADMINISTRATION Monitor the I-Sight system for any incidents Record incidents as per SOP and provide feedback per shift Ensure all documents received are filed I-Sight training (how to retrieve info from I-sight loading info etc.)

Ensure adherence to driver profiles Ensure loading of new operators is done according to experience (profiles) Enforce the profile setting Compile daily impact report at the end of each shift Collect disciplinary documents Load disciplinary info onto I-sight Report on license expiring dates three months prior Establish the need for driver training Report all Incidents (Medium and High) to I-Sight Supervisor PEOPLE MANAGEMENT AND REPORTING Manage all MHE controllers to ensure they perform their duties in accordance with job description and requests from the management Monitor all reports online and submit call requests to MHEs for verification and confirmation; Attend to all shock reports sent via email from the I-sight system immediately Immediate shock notifications must be printed out and assigned to an MHE Controller to attend to the Shock Incident Verify that all documentation is in order and received, once the shock report has been completed and returned Upload scanned files according These documents are as follows

• Signed Email Shock notification by MHE, Driver, and Supervisor Colour photo of Driver Detailed investigation report signed by MHE, Driver, and Supervisor Workshop report verifying incident and estimated repair cost Update spreadsheets set out by the manager to Monitor all Incidents and report any major incidents to the I-Sight Supervisor Conduct regular floor walks with MHE Controllers to ensure duties are performed Ensure there is ongoing communication with the Workshop with regards to machines in repairs and keep records Compare MHE’s daily reports to those received via the I-Sight System to make sure that Incidents reported online are confirmed, if there are any discrepancies, investigate at the end of each shift Complete any additional duties that are set out by the I-Sight Supervisor CLIENT RELATIONSHIP MANAGEMENT Establish and build a relationship with client management Communicate and provide feedback regularly to clients and resolve client queries timeously COMPETENCIES KNOWLEDGE Computer literate (especially in Outlook) ATTRIBUTES Strong numeric reasoning ability Excellent verbal and written communication skills Problem-solving Analytic Ability Strong admin skills Deadline-driven and willing to work overtime at deadlines Time management and ability to work under pressure Organized, efficient, and task-driven Ability to multi-task SKILLS Microsoft Outlook (Excel, Word, PowerPoint) intermediate to advanced OUR CORE VALUES