Senior Director Business Development

JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs.

Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Senior Director, Business Development About the Role Metro Supply Chain is seeking a results-driven Senior Director, Business Development to accelerate growth across North America. This is a highly strategic, customer-facing leadership role for a proven sales hunter who thrives on winning new business, building executive relationships, and developing innovative supply chain solutions.

Reporting as a senior member of the commercial team, you will lead complex, consultative sales pursuits from opportunity identification through contract execution. You will originate, design, price, present, and negotiate integrated logistics and transportation solutions that align customer supply chain strategies with Metro Supply Chain's capabilities.

Success in this role will directly contribute to revenue growth, market expansion, and long-term strategic partnerships.

Key Responsibilities

New Business Development & Growth Drive net-new logo acquisition through a proactive hunter mentality and disciplined business development approach. Build and maintain a robust pipeline of qualified opportunities across targeted industries and geographic markets. Identify, pursue, and close high-value opportunities that support Metro's strategic growth objectives.

Executive Relationship Management Engage and influence senior executives and key decision-makers within prospective customer organizations. Lead strategic discussions that uncover customer challenges, opportunities, and long-term supply chain goals. Establish credibility as a trusted advisor throughout the sales process.

Solution Design & Value Creation Develop customized contract logistics, transportation, and supply chain solutions that address customer needs. Collaborate with Operations, Engineering, Transportation, Finance, IT, and other stakeholders to create compelling and scalable solutions. Translate operational capabilities into commercially attractive customer value propositions.

Commercial Strategy & Negotiation Lead pricing strategy, financial modeling, and proposal development for complex opportunities. Structure, present, and negotiate multi-year agreements that deliver value for both the customer and Metro. Manage end-to-end sales cycles from qualification through contract execution. Market Intelligence & Strategic Insight Monitor market trends, competitive activity, customer needs, and industry developments.

Identify emerging opportunities and provide insights that strengthen Metro's market position. Contribute to commercial strategies that support growth in key verticals and regions. Leadership & Cross-Functional Influence Mentor and elevate business development capabilities across the organization. Lead and influence cross-functional pursuit teams without direct reporting authority.

Foster collaboration and alignment across internal stakeholders to deliver successful customer outcomes.

Qualifications

Education

Bachelor's degree in Business, Supply Chain, Engineering, or a related field required. MBA or other advanced degree preferred. Experience Significant and progressive experience in business development, sales leadership, or commercial strategy within: Contract Logistics Transportation Third-Party Logistics (3PL) Supply Chain Solutions Proven success acquiring net-new customers through complex, consultative sales cycles.

Demonstrated experience structuring, pricing, and negotiating large-scale, multi-year commercial agreements. Strong track record of achieving revenue growth and exceeding sales targets. Experience leading, coaching, mentoring, or influencing high-performing sales and cross-functional teams. What Success Looks Like Success in this role will be measured through: Net-new customer acquisition Revenue and profitable growth Quality and scalability of solution design Executive relationship effectiveness Sales pipeline development Long-term customer partnership value Expansion of Metro's market presence and service offerings Working Environment Fast-paced, performance-driven environment.

Frequent interaction with executive-level customers and internal leaders. Significant collaboration across multiple business functions. Travel across North America as required. If you are a strategic sales leader with a passion for winning new business, solving complex supply chain challenges, and building long-term customer partnerships, we invite you to join Metro Supply Chain and help shape the future of supply chain solutions across North America.

Why Join Us Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Employee Appreciation Day Company sponsored social events Community volunteering We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued.

We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.