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E-Commerce Store Management Specialist
Job description
-Manage and update product listings, descriptions, images, and pricing across e-commerce platforms. -Monitor store performance, including sales, traffic, and customer feedback. -Ensure a seamless customer experience from browsing to checkout. -Coordinate with marketing and operations teams to run promotions and campaigns.
-Analyze performance data and suggest improvements to boost conversion rates. -Handle escalated customer inquiries related to orders, returns, and complaints.
Requirements
-Bachelor’s degree in Business, E-Commerce, Marketing, or related field. -3–5 years of experience managing online stores or e-commerce operations. -Proficiency in e-commerce platforms (Shopify, WooCommerce, Magento, or similar). -Strong understanding of online retail operations and customer experience best practices. -Excellent organizational and problem-solving skills.
Description copied from Sajoom Holding Company's careers page. Read the full posting before you apply.
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