Funding Associate (Rotational Shifts) - Hindi Speaker

About the company: At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role

We are seeking a proactive and detail-oriented Funding Associate to join our team. The Funding Associate will play a critical role in ensuring the efficient and accurate processing of funding transactions, conducting data reconciliation, generating reports, and analyzing funding-related risks. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Perform daily funding reviews, process transactions, and ensure compliance. Reconcile funding data, generate reports, and analyze statistics for process enhancement. Identify, analyze, and report abnormal funding situations, collaborating on resolutions. Conduct risk analysis from a funding perspective and propose mitigation strategies.

Handle funding-related cases, ensure accurate documentation, and track progress. Process funding-related cases or requests according to established procedures. Ensure accurate documentation and tracking of case resolutions. Provide support and assistance to internal teams as needed. Communicate and coordinate with Payment Service Providers on funding operations, transaction investigations, issue resolution, and process improvements.

Requirements

Bachelor's degree in Business Administration, Business Management, or a related field. Excellent written and verbal communication skills. Bilingual in English and Hindi is required. High attention to detail to facilitate information accuracy. Ability to handle pressure in a fast-paced environment. Ability to work collaboratively within a team.

Patience in conducting repetitive tasks and be able to maintain a high level of accuracy when multi-tasking. A fast learner, with the ability to absorb substantial information and knowledge with ease, and subsequently apply them. Intermediate/advanced Microsoft Office skills (Advanced Excel skills will be highly regarded).

Benefits

Opportunities for enriching career growth, including exposure to regional contexts. Healthcare coverage (medical, dental, optical), gym benefits. Flexibility in smart casual dress code. Young, vibrant and open work culture.