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CST Customer Experience Quality Analyst
Job description
The CST Customer Experience Quality Analyst is responsible for the review and analysis of both interactions with customers and tickets submitted on behalf of customers. This professional will monitor interactions across all CST channels and customer satisfaction results, research new topics, and help leadership with continuous process improvement with an ultimate goal of providing a superior and consistent experience to all customers.
Description copied from Union Bank & Trust's careers page. Read the full posting before you apply.
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