Collection Senior Associate

Send out notices to overdue accounts.

• Make personal visits to Collect payments and post to accounts.
• Reach out to customers with unpaid debt and attempt to collect from them.
• Maintain files on the financial status of accounts.
• Keep track of delinquent accounts and compile reports on them for management.
• Set up repayment plans according to ability to pay.
• Advise customers of default consequences and debt repayment policies.
• Ensure all customer information is correct, including phone numbers and addresses.
• Negotiate credit extensions.
• Prepare statements for the credit department.
• Co-work with credit department on reconciliations