Bilingual Program Specialist

Job Details: Job Location: Center for Child Protection

• Austin, TX, Position Type: Full Time, Salary Range: $44000.00 - $48000.00Salary/year, Center for Child Protection Job Description Job Title: Bilingual Program Specialist Supervisor: Director of Program Services Job Summary: The Program Specialist is responsible for providing trauma informed supervision, assessment and support for children and families receiving services at the Center. This position also supports program operations and special projects, including maintenance of the Kids Closet, Project Graduation, Birthday Boxes, and other client-centered initiatives. Bilingual English/Spanish proficiency is required.

Minimum Qualifications

Bachelor’s degree with a focus in behavioral science or equivalent relevant experience 3 years’ experience in social services Experience working with children and families Strong interpersonal and communication skills Ability to maintain a flexible schedule, including occasional evenings and weekends Bilingual English/Spanish required Job Tasks: Client & Family Support Provide support to families upon arrival for appointments and services Provide supervision for children and families during scheduled appointments at all Center locations Maintain a safe, comfortable, and engaging environment for clients in family waiting area Communicate and collaborate with clinical and forensic interview staff regarding shared clients Administer evidence-based suicide and trauma screenings for children following forensic interviews Program Operations Maintain program readiness and organization of program spaces Perform data entry and other documentation tasks as needed Monitor scheduled appointments and assist with client flow Ensure facility access procedures and safety protocols are followed Front Desk & Administrative Support Greet clients, visitors, and team members Appropriately manage unscheduled visitors Provide front desk coverage as needed Assist with preparation of parent packets, group folders, and other program materials Special Projects & Resource Coordination Assist with purchasing and maintaining inventory of emergency assistance items and Kids Closet supplies Coordinate and organize the Kids Closet Support planning and implementation of Project Graduation and Holiday Project Assist with Birthday Boxes and other client support initiatives Support locally sponsored trainings and community events After-Hours & Community Support Provide assistance with after-hours cases as needed Assist with after-hours children's groups as needed Participate in weekend and after-hours events and projects, as assigned Support training and onboarding of interns and volunteers as needed Additional Responsibilities Maintain a comprehensive knowledge of the organization's mission, program, vision, core values, and the children's advocacy model Attend monthly staff meetings and other meetings as assigned Perform other related duties as assigned FLSA Status: Non-Exempt Physical Requirements: Reaching Occasionally Handling Occasionally Talking Frequently Hearing Frequently Near Acuity Frequently Vision Accommodation Occasionally Color Vision Occasionally Field of Vision Occasionally Strength: Light Work-Lift up to 20 pounds occasionally Environmental Conditions: Noise: 3-Moderate Work Situations: Dealing with people Making Judgments/Decisions Equal Opportunity Employer This job specification should not be construed to imply that these requirements are the exclusive standards of the position.

Incumbents are expected to follow other instructions, and perform related duties, as requested by their supervisor. CACTX designates Children Advocacy Centers as an essential employer. Qualifications: