First Impression Assistant

First Impression Assistant Salary : £24,823.50 per annum, plus company benefits Location : Newcastle upon Tyne, NE1 3DX Contract : Permanent, Full Time Hours : 37.5 hours per week, Monday to Friday between the hours of 8.30am to 5pm or 9.30am to 6pm, rotating on a weekly basis Some flexibility to work overtime to support the events team on occasion Break details: 1-hour unpaid lunch Work model: Fully on site due to nature of the role Williams Lea seeks a First Impression Assistant to join our team!

Williams Lea is a global provider of technology-enabled business and marketing services, bringing together talented people, deep industry expertise and emerging technology to help some of the world's leading organisations work smarter and transform the way they operate. Our people are at the heart of what we do. Working alongside innovative technology, including AI, our teams deliver critical services for clients around the world.

Built on a strong heritage and long-standing client relationships, Williams Lea is an RRD company, serving clients in 20 countries across four continents with 15,000 employees worldwide. We are committed to creating an inclusive workplace where everyone has the opportunity to grow, contribute new ideas and make a meaningful impact.

Purpose of the role As a First Impression Assistant in our UK Top 100 law firm based at the Newcastle office you will have the opportunity to provide exceptional customer service and hospitality to our clients. We are looking for a charismatic and enthusiastic individua l who relishes in providing a warm welcome whether it be face to face or over the phone.

The ideal candidate has a great eye for detail, can build instant rapport and finds pleasure in preparing the client suite with refreshments and soft touches. If you have experience in hospitality, events, and reception apply today!

Key responsibilities

Meeting, greeting and interacting with visitors. Monitoring a busy centralised First Impression Team inbox. Processing and confirming meeting room booking requests. Ordering, organising, and assisting with hospitality and events. Populating data collection workbooks. Meeting room set up and hospitality. Key Skills Exceptional Customer Service skills to effectively greet and communicate with callers and visitors.

Ability to work in a fast paced team environment. Intermediate computer skills including Microsoft Word and Excel. Rewards and Benefits We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday, plus bank holidays Salary sacrifice schemes, retail vouchers – including our Tech.

Scheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances. Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme Discounted gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law).

It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.

com (we do not accept applications to this email address). View our Privacy Notice https://www.williamslea.com/privacy-statement