Business Transformation PMO - SPX Express

You will lead high-impact transformation initiatives within Operations, with a strong focus on AI-driven solutions and cost optimization. This role requires both strategic thinking and hands-on execution to drive measurable improvements in operational efficiency, cost structure, and user experience. Own and lead end-to-end transformation projects across Operations, from problem definition to execution and impact delivery.

Identify and prioritize AI-driven opportunities (e.g., process automation, ops productivity tools, demand forecasting) and drive pilot-to-scale implementation. Translate ambiguous business problems into structured hypotheses, clear success metrics, and execution roadmaps. Conduct deep-dive analysis on cost drivers, operational performance, and user behavior to uncover actionable insights.

Lead cross-functional alignment with multiple stakeholders to ensure execution quality and timeline commitment. Proactively identify risks, inefficiencies, and bottlenecks; drive practical, scalable solutions. Manage stakeholders at multiple levels, including senior leadership, with clear and concise communication. Mentor junior team members and elevate overall team execution standards.

5-8 years of experience in consulting, strategy, transformation, or operations roles Proven track record of leading complex, cross-functional projects independently Strong analytical capability with experience working on data-driven problem solving Exposure to AI/automation or cost optimization initiatives is highly preferred Strong stakeholder management, especially with senior stakeholders Hands-on, structured, and comfortable with ambiguity in fast-paced environments