ServiceNow Presales Solution Consultant

We’re hiring a Senior Service. Now Presales & AI Solution Consultant to lead solutioning, technical presales, and AI‑powered transformation for enterprise customers across the U.S. You’ll partner with CIOs/CTOs, sales teams, and Service. Now stakeholders to shape differentiated solutions, design architectures, run executive workshops, deliver demos, and drive deals from discovery through close.

What You’ll Do Lead end‑to‑end Service. Now presales for enterprise opportunities Translate business challenges into platform‑wide Service. Now solutions Build architectures, proposals, SOWs, RFP/RFI responses, estimates Deliver executive‑level workshops and solution presentations Demonstrate Service. Now, Now Assist, AI Agents, and AI‑powered workflows Architect AI + Service.

Now solutions (LLMs, RAG, multi‑agent patterns) Partner with sales, alliances, and delivery to shape winning deals What You Bring 10+ years IT | 7+ years Service. Now | 5+ years presales/solutioning Deep knowledge across ITSM, ITOM, CMDB/CSDM, HRSD, CSM, Sec. Ops, IRM/GRC, SPM, App Engine Hands‑on experience with GenAI, LLMs, AI Agents, RAG, vector DBs Strong executive communication and storytelling skills Experience supporting large enterprise deals and complex RFPs Preferred Now Assist / AI Agents AI governance / AI Control Tower Service.

Now Data Fabric Enterprise AI platforms (OpenAI, Anthropic, Azure AI, Gemini, Llama) Fortune 500 experience