Floating General Manager

Job Details: Job Location: 400 LOCUST STREET SUITE 790

• DES MOINES, IA, Position Type: Full Time (30+ hours per week), Education Level: 4 Year Degree, Salary Range: Undisclosed, Travel Percentage: Road Warrior, Job Shift: Day Monday
• Friday, JOB TITLE: B.HOM Floating General Manager REPORTS TO: BHOM Operations Support Manager
• Floating Position Summary: The BHOM Floating General Manager is responsible for traveling to oversee the day- to- day operations (financial, administrative, sales and marketing and maintenance) of various communities while ensuring company standards are achieved and excellent customer service is delivered. The Floating General Manager directly supervises the onsite staff and facilitates the successful management of the property while at their assigned job site. Exhibits strong commitment to the service needs of the internal and external customer. Essential Job Functions: Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry and state/city/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property’s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested Develops resident retention strategy and maintains by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls to ensure a positive living experience Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines Partners with Regional Manager to create operating income/expense budgets that reflect the owners’ objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards Prepares related weekly/monthly property operational and financial reports to include, but not limited to petty cash, variance, leasing, renewal, financial Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners’ policy on accounts receivable; collects delinquent accounts promptly in adherence to BHOM policy Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed Travel up to 100% of the time to other sites as scheduled Other duties as assigned Minimum Qualifications/Skills: 3-5 years of prior Property Management experience Ability to regularly travel via automobile and airplane for company required training/business Intermediate MS Office Word/Excel and computer technology skills Effective communication skills Ability to thrive in a fast-paced, competitive environment Ability to work with a diverse group of people and customers Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs. Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job generally operates in a professional office environment but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds. This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. All BHOM employees are expected to conduct themselves in a professional manner at all times, perform the tasks delegated by supervisors, and observe and support the company’s policies and procedures. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties; there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation.

Requirements

may be subject to possible modification to reasonably accommodate individuals with a disability. B.HOM reserves the right to add or change responsibilities at any time in order to meet business and organizational needs. EOE Employer: B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make B.

HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.