E-Commerce Assistant

Job Description:

Overall management of online channels (Shopee and Lazada) including customer communications

Answer inquiries and provide excellent customer service through chat software and emails.

Use on-page and off-page marketing tools to boost online store sales.

Come up with content like descriptions and photos for the posts.

Strategize and implement marketing campaigns and activities to boost and generate sales

Contact and negotiate with clients to address inquiries and store improvement

Contribute to team effort by accomplishing related results as needed.

Qualifications

Candidate must possess at least Bachelor's/College degree in Business Studies/Administration/Management, Commerce, Mass Communications, or equivalent.

Must have experience in handling online store operations (both Lazada and Shopee)

Excellent communication skills and customer service skills

We also consider undergraduates who have previous related experience.

Business-minded and good at creating selling strategies.

Able to handle customers well.

Benefits:

• Excellent company culture
• Free accommodation & Devices program
• High incentive program
• Stock Option Program
• Work with local & international brands

Company Intro:

Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing . We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brand We've worked with:

Nestlé | Unilever | URC | Monde Nissin | Del Monte

Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock