Quality Manager - Barberton Facility

Reports to: Technical Manager Summary: This position is responsible for administering the Quality Management System at the facility; encompassing the planning, evaluation, inspection, and reporting on all quality aspects of a product from its conception through manufacturing, storage and delivery with the intent to provide an optimum quality product.

Responsibilities

Specific duties are intended to describe activities that support the summary above. The list is not all inclusive – other duties may be required to cover the breadth and depth of the position. To understand and follow Malco’s Quality Policy and Quality Objectives. To access and follow procedures and work instructions which are applicable to the job function.

Administer and continuously improve the Quality Management System (QMS) across the facility, ensuring compliance with ISO standards and Malco’s quality objectives. Plan, conduct, and oversee all quality inspections and evaluations throughout the product lifecycle from raw material receipt through manufacturing, storage, and delivery.

Investigate and drive corrective action for all product failures, nonconformances, and customer complaints, including root cause analysis and verification of effectiveness. Ensure proper documentation of manufacturing processes is developed, maintained, and accessible; manage all quality records in accordance with QMS requirements.

Develop, manage, and mentor direct reports including chemists and lab technicians; establish performance expectations and support professional development. Manage and maintain product and material specifications; assure ongoing conformance to specifications across all product lines. Monitor, evaluate, and authorize release of finished product; ensure all products meet established quality standards prior to shipment.

Plan and perform all validations, including process, equipment, and analytical method validations as applicable. Manage all internal and external audits at the facility; coordinate responses and follow-up actions for audit findings. Develop and maintain the non-conforming material system; ensure timely disposition of rejected materials and implementation of corrective measures.

Communicate customer quality requirements to the Operations Group; serve as the primary quality liaison with internal and external customers. Provide technical support to the Operations Group as needed; participate in plant trials and assist with facility improvement initiatives through the QIT process. Perform statistical analysis and sampling in accordance with ANSI parameters; apply basic and advanced math skills to quality evaluation and reporting.

Evaluate new initiatives for chemical compliance and manufacturability; assess regulatory and quality implications for new materials and processes.

Education

Minimum of a bachelor’s degree required; preferably in Biology, Chemistry, or a related science field. Experience / Requirements: A minimum of 5 years of previous Quality Lab or Quality Management experience in a manufacturing environment Experience in the manufacturing, packaging, and/or filling of chemical products preferred Demonstrated experience leading or administering a Quality Management System; familiarity with ISO 9001 or equivalent standards strongly preferred Strong written and verbal communication skills; able to interact professionally with internal teams, suppliers, and customers at all levels Ability to perform statistical analysis and sampling; proficiency in basic and applied mathematics Strong organizational and time management skills; ability to manage multiple priorities and meet concurrent deadlines Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with quality management or ERP software a plus Able to work effectively both independently and collaboratively in a team environment; proven ability to lead and develop direct reports Strong attendance history and reliability