Front Office Manager

Maslina Resort is a five-star Mindful Luxury retreat on the island of Hvar, where nature, heritage, and heartfelt service meet by the shores of Maslinica Bay near Stari Grad. Luxury is not defined by excess at Maslina, but by authenticity, awareness, and care — for our guests, our people, and our island home. Joining our team means becoming part of a community that values curiosity, creativity, and growth.

We work with intention, collaborate with respect, and celebrate individuality, because people are at the heart of everything we do. If you are inspired by meaningful hospitality and wish to contribute to a story that combines mindfulness, innovation, and genuine connection, we invite you to join us and help shape the future of Mindful Luxury on Hvar.

Learn more here: https://www.maslinaresort.com/ https://drive.google.com/drive/folders/1EphFBybm. CnoI5mV8Rve. Alqdkf7PmpTGf?usp=share_link We are looking for Front Office Manager to join our team! What you’ll be doing in this role: Lead, train, and support the Front Office team, ensuring exceptional service standards.

Oversee daily operations, including check-ins, check-outs, reservations, and guest requests. Ensure a seamless, personalized guest experience and handle feedback or complaints professionally. Prepare staff schedules and coordinate daily team activities. Maintain a welcoming and organized reception area, ensuring all supplies are available.

Monitor departmental performance, prepare management reports, and manage the departmental budget. Collaborate with other departments to ensure smooth operations and consistently high service standards. Lead by example, actively supporting daily Front Office operations when needed. We’re looking for someone who is: A proactive, motivated leader with a genuine passion for hospitality and guest satisfaction.

An excellent communicator with strong interpersonal skills and a team-oriented mindset. An organized and detail-oriented professional with strong administrative and time-management skills. A confident problem-solver who thrives in a fast-paced environment. Fluent in written and spoken English; additional languages are an advantage.

Experienced in a five-star hotel or luxury resort environment (considered an advantage).