Job description
To plan, organize, direct, control day to day operations of Admission unit To ensure patient’s particulars be entered in the admission forms To ensure information patient on admission form are valid and accurate To ensure supporting or related documents attached accordingly To ensure Patient’s guarantee form be filled-up and signed by relative To ensure an efficient service for admission flow on insurances and MCO cases.
To quickly and courteously response to all Corporate Clients complaints and query To ensure that deposit is collected on the admission date and receipt issued immediately and correctly and the related information and co-payment should be informed to patient accordingly To ensure that patients be sent to wards within the target set by management To monitoring BMS system closely To ensure all Guarantee Letter (GL) are verified are valid/accurate and scanned before patient proceeding to get treatment To ensure update the initial GL in GL’s system accordingly and accurately To checking patient's limit and non-cover item/procedure before patient proceed any surgery/procedure To ensure important notes should be inform to respective patient/ person/services accordingly To ensure that all insurance form fill up by consultant and Guarantee letter are received within 24 hours To perform any other duties as and when required by the management.
Responsible and accountable to carry out duties as in the Occupational Safety and Health Act Regulations 1994 Conformance to ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, and/or Hospital Accreditation requirements Responsible and accountable to carry out all 5s activities directed by the Management To adhere to Standard People Practice (SPP) Education: Minimum Sijil Pelajaran Malaysia (SPM) or certification needed Knowledge and Experiences: 1 years working experience Skills & Competencies: Special skills required Good communication and interpersonal skills Basic computer skills Personal attributes Knowledgeable and having strong commitment towards job responsibilities Able to work independently and as a team.
Positive and resilience