DME Office Coordinator/Healthcare Lead (Spanish)

Location: Van Nuys, CA on site Job Type: Full-time Schedule: Monday – Friday, 9:00 AM – 1:00 PM (20 hours/week — enjoy your afternoons and weekends!) Position Type : Part-Time (With a clear, structured path to transition to Full-Time) Location: Van Nuys, CA (100% In-Office) Why Join Care Concepts, Inc? Predictable Hours: Fixed morning schedule with guaranteed free afternoons and weekends.

Autonomy: A culture that celebrates independent problem-solvers and rewards high performance.

What You Will Do

Daily Operations & Administration: Insurance & Authorizations: Call insurance companies and doctor offices to secure vital authorizations and resolve billing questions. Patient & Provider Relations: Communicate directly with medical office staff regarding patients who require Home Care visits. Financial Integrity: Deposit accurate cash receipts and forward critical payment information in a timely manner.

Inventory & Visual Standards: Maintain proper store inventory levels, order items efficiently, and ensure a well-organized retail area that reflects our standards of excellence. Administrative Flow: Handle daily data entry and administrative tasks while operating standard office equipment (computers, photocopiers, printers, fax machines).

Executive Support: Perform other duties as deemed appropriate by senior management. What You Bring to the Table (Requirements): DME Industry Experience: Minimum of 1+ years of direct experience working in a Durable Medical Equipment environment is required. Bilingual Fluency: Absolute fluency in both English and Spanish is required to connect with our patients and healthcare providers.

Thrive in Fast-Paced Environments: Proven ability to successfully multitask, pay attention to detail, and work efficiently under pressure. Physical Capabilities: Ability to sit and/or stand for long periods of time, and lift/carry at least 10 lbs. Technical Savvy: Strong computer knowledge and typing skills.

Education

High School Diploma or GED. Work Location: In person.