Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in April 2016 and is a close-knit team of four focused on growth, service, and strong relationships. Before becoming a State Farm agent, I participated in the Agent Aspirant program, which helped build a strong foundation for leading and developing a successful team. I’m an LSU graduate, born and raised in Southern Louisiana, and a proud spouse and parent of three.

I enjoy sports and staying connected to the local community. We stay actively involved through local schools, the Chamber of Commerce, and various community and vendor events. For our team, we offer a group life plan, health stipend, SIMPLE retirement plan, PTO, paid major holidays, a flexible schedule, and licensing and development support through our Aspirant program and ongoing sales training.

We also enjoy early Fridays, with the team wrapping up at noon. Our office culture is positive, hardworking, and humble. We’re looking for someone who is coachable, trustworthy, and eager to learn - someone with a strong sales mindset who wants to grow and succeed as part of a supportive team. ROLE DESCRIPTION: As {{ job.

name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.