Performance Manager

Working within the Operations Team and in close partnership with Business Development, the Performance Manager is responsible for leading efforts to maximize operational performance for Insurance Partner(s). Working collaboratively at the market and shop levels, the Performance Manager focuses on improving overall metrics and DRP results.

Additionally, this role will apply a systematic approach to training, coaching and developing operations teams to improve the key performance drivers of estimate accuracy. Adhering to DRP scorecard rankings aligning with requirements and guidelines of our Insurance Partners Direct Repair Program (DRP).