Optical Sales Associate

The Virginia Eye Institute (VEI) is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area. We are searching for a full-time optical sales associate to join our busy practice. Job Purpose Greets and welcomes patients in a friendly manner as soon as they arrive in optical locations.

Provides p romp t , c o urt e o us s e rv i ce t o patients either o n t h e p h o n e o r in pe rs o n . En s u res h igh q u a l i ty c u s t om e r serv i c e Duties and Responsibilities En s u r e s a smo o th f l o w o f c u st o m e rs t h r ou g h t h e s t o re b y: Proc e ssing pa t i en t’s pa p e r w o rk. process.

An swers, scre e n s, an d fo r w a r d s inc o m ing p h o n e c a l l s i n a cc o r d an c e with N V I p ro t o c o l . P rovid e s a g o o d first i m p ression b y an swer in g t h e p ho n e p romp t ly w i t h i n 3 ri n g s . an d he l p f u l t o n e . P roc e ss e s an d u n de rs t and s ma na g e d c a re p l an s.

O b t a i n s a n d d o c u m e n t s in fo r m a ti o n f rom t h e i n s u ra n ce c o m pan y a s n e e de d . P rovid e s c u s t o m e rs b a sic a n d a c c u rate i n f o r m a t i o n Pa rtic i pa t e s in r e gu lar l y sc h edu l e d ma n da t o ry co mm un i c a ti on s m e e ti n g s in o r de r to k ee p i n f o r m e d o f c ha n ge s in c o rp o r a te po l i ci e s an d i n itia t ives.

Responsible for nightly financial closings and bank deposits. Other duties as assigned Hourly rate is dependent on experience: $12.77 to $21.15