Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2021 and is a growing team of five focused on building a strong, high-performing environment. Before becoming a State Farm agent, I worked as a Director of Sales for a bread company and was driven by the opportunity to own my own business and create better career opportunities for others.

I’m a graduate of the University of Georgia with a degree in Business Management, happily married with one child, and enjoy golf and college football. We stay involved in the community as a member and ambassador of the Bay County Chamber of Commerce. For our team, we offer PTO, personal flex time, life insurance, personal and professional development opportunities, and a stocked office with snacks and coffee.

Our office culture is close-knit, competitive, and sales-driven with a “let’s go win” mentality. We’re looking for someone who is a self-starter, coachable, and driven - someone who treats customers like their own and is relatable, competitive, and ready to succeed as part of a motivated team. ROLE DESCRIPTION: As {{ job.

name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.