Commercial Transportation Insurance Account Manager

About Shamrock Trading Corporation RTS is part of Shamrock Trading Corporation, a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology. Shamrock’s mission since the start has been to create value and success for our customers, our partners and our people.

Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer.

Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park Why You’ll Love Working Here Our award-winning culture is a testament to our commitment to growth, recognition and empowerment.

From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America’s 2025 “Most Loved Workplaces” by Newsweek . At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here.

Shamrock also offers a premier set of benefits for employees and their families: Unlimited Earnings: Uncapped commission, competitive base salary and ongoing opportunities to advance your professional career Training and Development: Industry-leading training programs, including a Freight Immersion Training (FIT) Program for sales employees entering the transportation industry and a LEAD Program for aspiring leaders Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits Financial: Generous company 401(k) contributions, employee stock ownership after one year and free resources to build long-term financial security Recognition and Awards: Sales incentives, quarterly employee awards and opportunities to celebrate individual and team success Work-Life Balance: Competitive PTO, fully paid time off for holidays and opportunities to volunteer within your community Regular onsite attendance is an essential function of this position.

The role requires direct collaboration with cross-functional teams, real-time problem-solving, and timely responses to customer and operational needs. As a customer-facing position, onsite presence facilitates efficient communication with colleagues and subject matter experts, enabling effective service delivery and faster resolution of customer inquiries and issues.

The role also requires participation in team meetings, operational processes, and occasional onsite trainings that are critical to achieving customer service objectives.

About the Role

Shamrock Trading Corporation and RTS Insurance Solutions Inc. are seeking a detail-oriented and customer-focused Commercial Insurance Account Manager to join our dynamic team. This role is ideal for an experienced professional with a strong background in managing accounts, providing exceptional service to clients and maintaining relationships with carriers.

The Commercial Insurance Account Manager will be responsible for managing and servicing a portfolio of commercial insurance accounts, assisting in the placement of coverage, upselling our other business units and ensuring overall client satisfaction. What You’ll Do Develop and maintain strong relationships with clients, understanding their unique business needs and ensuring their satisfaction with our services Oversee the daily management of commercial insurance accounts, including renewals, policy changes, endorsements, and claims reporting Work with brokers, underwriters, and insurance carriers to place and secure appropriate coverage for clients, ensuring policies are in compliance with client needs Advise clients on risk management strategies and insurance coverages to mitigate potential risks Proactively manage the retention of accounts and identify opportunities for cross-selling and up-selling additional services and coverages to meet client needs Prepare and maintain accurate records of client interactions, coverage details, and policy documentation Assist clients with claims procedures, providing guidance and ensuring timely follow-up for resolution Work closely with internal teams and external partners, including sales, operations and underwriting, to ensure seamless service delivery and optimal client outcomes What You’ll Bring Must possess a valid property/casualty insurance license Proven track record in account management/customer service, business development, and client retention, in the commercial insurance space Exceptional analytical skills with the ability to evaluate submissions and determine optimal solutions in alignment with market conditions and underwriting guidelines Excellent communication and interpersonal skills to build client relationships and collaborate with team members Highly organized with strong attention to detail and the ability to manage multiple accounts simultaneously Goal-driven with the ability to work independently while also being a collaborative team player Apply Today!

We’re so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today. #LI-Onsite #rts #LI-HD1 Having trouble submitting your application? Contact us at Recruiting@shamrocktradingcorp.com for support.