Slovak Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a Slovak Speaking Customer Service Agent to work in Sofia, Bulgaria, with a fully paid relocation package. This role is perfect for candidates who are enthusiastic about delivering excellent customer support and eager to embrace a new professional adventure in an exciting city.

Responsibilities

Provide exceptional customer service to Slovak-speaking customers via phone, email, and chat. Assist customers with inquiries regarding products, orders, returns, and general support. Effectively resolve complaints and issues to ensure customer satisfaction. Maintain accurate records of customer interactions within the CRM system.

Stay informed about company products and services to deliver knowledgeable assistance. Collaborate with internal teams to enhance the customer experience. Participate in training sessions to continuously improve product knowledge and service skills.

Requirements

Fluency in Slovak and English, both written and spoken. Previous experience in customer service or related fields. Excellent communication and interpersonal skills. Strong problem-solving abilities with a customer-focused approach. Proficiency in customer service software and Microsoft Office applications. Detail-oriented and well-organized.

Willingness to relocate to Sofia, with relocation costs fully covered.

Benefits

Comprehensive training fully covered Secure employment along with opportunities for career growth Competitive salary Extra health insurance options Access to over 50 benefits and services tailored to your needs A welcoming international workplace culture Ongoing support and learning opportunities 1500 euro singing bonus Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live