Travel Consultant II

Shape what's next with BCD Senior Travel Agent (Hybrid) Full time, Heredia, Costa Rica As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart?

– Read on! As a Travel Consultant, you will Manage and complete travel requests using BCD Travel tools and systems. Search, book, and confirm travel reservations for customers. Apply client travel policies, supplier rules, and travel requirements accurately. Provide travel guidance, fare information, and cost-saving recommendations.

Respond to customer inquiries accurately, efficiently, and professionally. Maintain up-to-date knowledge of travel industry trends, policies, and regulations. Assist travelers with travel documentation and compliance requirements, including passports, visas, DOT, and TSA regulations. Support BCD Travel initiatives and client-specific programs and objectives.

About you

Experience in a customer service-oriented or travel related position, and candidates without prior travel management company experience may be considered. Strong verbal and written communication skills in designated languages Ability to work flexible hours. Demonstrated understanding of customer servicing excellence. Experience with GDS Amadeus Why you’ll love working here Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters.

At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel. Meet BCD BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel.

Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services.

In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com . Get to know us by exploring our career site and checking out our social media: Career site BCD https://www.linkedin.com/company/bcd-travel/ https://www.instagram.com/bcdtravel/ https://www.bcdtravel.com/blog/ What’s in it for you Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Work at the forefront of travel technology and help shape the future of business travel Generous vacation days so you can rest and recharge A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated Work From Anywhere opportunity for 60 days per year Ready to shape what’s next?

Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.

For accommodation requests or further information, contact our Talent Acquisition department at [email protected] . #LI-Hybrid #LI-MN1