Deputy Director

Job Description: Title: Deputy Director Salary: $87,000 + benefits Classification: Exempt Scope of Position Support the Program Director in the management and delivery of programmatic activities and functions with a focus on special grants and initiatives, performance outcomes, and staff development and training.

Essential Functions

Support and advise program leaders in the development and implementation of track strategies that ensures successful attainment of performance goals and standards set forth by the contract and Workforce Board. Assist Program Director with special grants, projects and initiatives, and program related tasks Provide Program Director with regular project status updates and requested reports as needed Assists the Program Director, managers, and staff to ensure optimal customer flow, service delivery, and data management Oversee Quality Assurance processes to ensure performance goals and standards are attained, data handling and reporting requirements are met, compliance with scope of services and ISO compliance and audits completed Ensure data entered on the required systems is current and accurate Provide managerial support and guidance with new staff onboarding and ongoing staff development trainings Guide leadership team on HR related items Supervise assigned personnel; evaluate work; recommend and implement approved disciplinary and/or corrective action Support the advancement of procedures and process flows that ensure quality service delivery Aide in writing and development of contracts Coordinate the development and evolution of vendor and agency partnerships Other opportunities as available Education and Experience Requirements Bachelor’s degree required; and a minimum of 3 years of professional experience in public administration, human services or a related field with at least one year of management or supervisory experience in workforce development Position requires 50% regional travel to ensure presence and system-wide support.

Excellent communication and problem solving skills Ability to gather and synthesize information from a wide variety of people and sources Must have notable experience in team-oriented environment Proficiency in Microsoft Office with a high proficiency in Microsoft Excel and Access EDSI is an equal opportunity employer.

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