Officer - Operations (Helpdesk Officer)

Attending to all internal and external customer inquiries through telephone and emails in adherence to set policies and standards Communicating and coordinating with internal departments and customers regarding flight plans and deviations Coordinating with resorts regarding overnights for flight crew Requirements Minimum GCE A/L or equivalent Excellent communication skills in English Sound customer service orientation Experience in MS office software.

Minimum 1 year experience in a similar position will be an added advantage