Credit Representative

Job Details: Job Location: Chicopee MA

• Chicopee, MA, Position Type: Full Time, Salary Range: $17.00 - $19.00Hourly, Travel Percentage: None, Job Category: Admin
• Clerical, Title: Credit Department Department: As an entry level representative, you will be responsible for Responding to internal and external enquiries via email, phone and face-to-face. The successful candidate must have a basic knowledge with Microsoft word/excel, computer skills, Superior Communication and writing skills You must have the ability to be highly efficient in the days work given. This position is a great opportunity to gain experience in the fast-paced world of distribution. The ideal candidate is enthusiastic, pays attention to details and is willing to accept new challenges. Duties/ Responsibilities:
• Prepares, posts, verifies, and records customer invoices and transactions related to the credit department.
• Creates invoices according to company practices; submits invoices to customers.
• Process customer credit in a daily basis.
• Research customer discrepancies with the assistance of the Manager and other credit employees.
• Speak directly with Customers regarding their account and invoices.
• Performs other related duties as assigned.

Qualifications

Required skills/ Abilities:

• Check company email periodically.
• Working directly with customers and/or the Sales Team to obtain information about issues or concerns.
• Great customer service skills
• Basically, knowledge in Microsoft excel and word.
• Basic numeracy skills.
• Proficiency on numeric keypad. Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times