DOC Fleet Supervisor

✓ Ensures the seamless and punctual delivery of the daily transport plan through the robust planning, preparation, and management of resources in conjunction with the resource delivery teams. ✓ Accountable for leading and motivating the daily operational delivery teams by developing a highly engaged working environment where colleagues are customer focused, work flexibly, and are recognised for individual contribution and team performance.

✓ Creates and leads a performance driven organisation through effective performance & line management responsibilities. ✓ Monitors key performance indicators (KPIs) such as on-time delivery, fuel consumption, and driver safety to measure operational efficiency. ✓ Leading on the day performance of all operational team’s activities supporting the delivery of departmental performance targets.

✓ Ensuring all ad hoc work requests are delivered as per the customer requirements. ✓ Continuous collaboration with all internal stakeholders (such as, sales, account/operations managers) to ensure transport operations remain protected during major incident or disruption. ✓ Instrumental in instigating and participating in disruption management processes.

✓ Working collaboratively with DOC teams to drive operational efficiencies and enhance working practices. ✓ Working alongside Dulsco safety team to role model and champion safety behaviour’s; challenging non-compliance. ✓ Develops and implements incident response plans, conducts incident investigations, and takes corrective actions to prevent recurrences.

✓ Working closely with resource delivery team to ensure front line staff are utilised effectively within the PS operation. ✓ Responsible for ensuring that highest level of safety is maintained throughout daily deployments. ✓ Representation during safety events and accountable for ensuring the correct reporting processes are followed.

✓ Ensures the seamless and punctual delivery of the daily transport plan through the robust planning, preparation, and management of resources in conjunction with the resource delivery teams. ✓ Accountable for leading and motivating the daily operational delivery teams by developing a highly engaged working environment where colleagues are customer focused, work flexibly, and are recognised for individual contribution and team performance.

✓ Creates and leads a performance driven organisation through effective performance & line management responsibilities. ✓ Monitors key performance indicators (KPIs) such as on-time delivery, fuel consumption, and driver safety to measure operational efficiency. ✓ Leading on the day performance of all operational team’s activities supporting the delivery of departmental performance targets.

✓ Ensuring all ad hoc work requests are delivered as per the customer requirements. ✓ Continuous collaboration with all internal stakeholders (such as, sales, account/operations managers) to ensure transport operations remain protected during major incident or disruption. ✓ Instrumental in instigating and participating in disruption management processes.

✓ Working collaboratively with DOC teams to drive operational efficiencies and enhance working practices. ✓ Working alongside Dulsco safety team to role model and champion safety behaviour’s; challenging non-compliance. ✓ Develops and implements incident response plans, conducts incident investigations, and takes corrective actions to prevent recurrences.

✓ Working closely with resource delivery team to ensure front line staff are utilised effectively within the PS operation. ✓ Responsible for ensuring that highest level of safety is maintained throughout daily deployments. ✓ Representation during safety events and accountable for ensuring the correct reporting processes are followed.

QUALIFICATIONS

✓ Sound knowledge of business strategy, technical knowledge, and commercial management. ✓ Good understanding and experience of data exploitation (especially Microsoft Excel) ✓ Good operational experience in particular manpower delivery. Skills & Capabilities: ✓ Demonstrated ability to manage ambiguity balancing the often-conflicting demands to protect business performance.

✓ Knowledge of the GCC market/industry and its related rules & regulation. ✓ Emotionally resilient and copes well with pressure and changing demands. ✓ Excellent people management skills with ability to set clear direction and active coaching. ✓ Strong organisational skills combined with high levels of flexibility and commitment.

✓ Able to prioritise operational, urgent, and strategic business issues effectively. ✓ Systems literate and technology astute with the ability to learn new skills quickly. ✓ Able to work as part of a team.