Customer Service Consultant - Digital

Employment Type Permanent Closing Date Job Title Customer Service Consultant

• Digital Job Summary As a Customer Service Consultant
• Digital you are a key member of the digital messaging team. You use your excellent knowledge of Telstra’s products, services and processes to create a great customer service and support experience via our messaging, SMS, email and voice channels. You provide a high-quality cost-effective service to customers when dealing with non-technical product and billing enquiries, recording orders and provisioning related to a range of products and services. Job Description