Pathway of Hope Case Manager

Interview clients by phone and in person to determine eligibility for emergency assistance Interview clients to determine their needs and refer them to the appropriate community agencies and services Develop an individual action plan and set goals for each client Provide on-going case management/assessments for clients at 30, 60, 90 & 365 days. Provide referrals to clients on housing, health benefits, financial support and other available community and public services Network with outside (appropriate) agencies and build relationships with community partners in service to clients Compile monthly statistical report as required for the POH program