Urology - Medical Front Office

At Ironwood Physicians , care is personal—and so is our team culture. At our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices , we’re looking for dedicated Front Office professionals who value consistency, show up for patients and teammates, and want to build a meaningful, long-term career in healthcare. Why Ironwood?

This is more than a job—it’s an opportunity to grow. Whether you're launching your career or expanding your experience, you'll gain exposure to clinical operations & patient coordination in a supportive, team-driven environment. Apply today at www.ironwoodcrc.com ( Join Our Team at the bottom of the homepage) Position Details Full-time, Day Shift Monday – Friday schedule Located in our Ironwood Urology (Phoenix (Ahwatukee) & Gilbert) offices Growth & Development Opportunities Exposure to clinical workflows and patient care coordination Career pathway into healthcare administration or specialty medical roles Work alongside experienced professionals in a collaborative environment Essential Duties & Responsibilities Greet and assist patients; deliver exceptional customer service Collect, post, and reconcile patient payments; resolve payment issues Register patients and update demographic, insurance, HIPAA, and AOB information Schedule, check in/out patients, manage physician calendars, and arrange follow-up appointments Prepare and send testing procedures; manage paperwork and chart documentation Answer and route calls; monitor faxes and patient callbacks Reconcile daily reports and perform other assigned administrative duties Minimum Qualifications Ability to multitask in a fast-paced medical environment Knowledge of insurance processes, medical terminology, and patient reports Strong customer service, communication, and teamwork skills Proficiency in Microsoft Office and standard office systems Professional, positive attitude Education & Experience 1–2 years of medical experience preferred Surgical and/or Medical Oncology experience strongly preferred Certificates, Licenses, Registrations Valid Driver’s License What We Offer Competitive salary Comprehensive benefits: health, dental, vision, and life insurance 401(k) retirement plan A collaborative, mission-driven, and caring workplace At Ironwood, we’re committed to “Outsmarting Cancer One Patient at a Time.

” If you’re ready to make an impact while growing your career, we encourage you to apply today.