A/R Specialist

About the Role

We are seeking an experienced, highly hands-on Accounts Receivable Specialist with a strong background in the Consumer Packaged Goods (CPG) industry. This position is responsible for managing the full accounts receivable process, including cash application, account reconciliation, deduction analysis, shortage and overage research, payment discrepancies, collections, and customer account resolution.

The ideal candidate is highly analytical, detail-oriented, comfortable researching complex account issues from beginning to end, and possesses advanced Excel skills. This individual must be comfortable working directly with customers as well as partnering internally with Customer Service, Sales, Logistics, and other departments to identify root causes and resolve discrepancies.

This is a hands-on role requiring someone who takes ownership of their accounts and follows issues through to resolution. By analyzing customer payment patterns and aging reports, the A/R Specialist helps identify risks and opportunities to optimize receivables management. Ultimately, this role contributes to sustaining strong customer relationships while safeguarding the company’s revenue streams through effective credit and collections management.

Minimum Qualifications

High school diploma or equivalent; Associate’s degree in Accounting, Finance, or related field preferred. Minimum of 2 years of experience in accounts receivable or credit and collections, preferably within the manufacturing industry. Proficiency in accounting software and Microsoft Office Suite, especially Excel. Strong understanding of basic accounting principles and accounts receivable processes.

Excellent communication and interpersonal skills to interact effectively with customers and internal teams. This position is on-site 5 days a week Preferred Qualifications: Experience with ERP systems commonly used in manufacturing, such as SAP or Oracle. Knowledge of manufacturing industry billing cycles and customer contract terms.

Demonstrated ability to analyze financial data and generate actionable insights. Skills: The A/R Specialist utilizes strong organizational and analytical skills daily to manage and reconcile numerous customer accounts accurately. Effective communication skills are essential for negotiating payment plans and resolving disputes with customers while maintaining positive relationships.

Proficiency in accounting software and Excel enables the specialist to generate detailed reports and track payment trends efficiently. Problem-solving skills are applied to investigate discrepancies and implement process improvements that enhance collection effectiveness. Additionally, knowledge of manufacturing industry practices helps tailor credit and collection strategies to meet the unique needs of the business.