Intermediate Product Designer

Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below. Description: Design products that solve real problems. Are you passionate about creating meaningful digital experiences that make complex things feel simple? Do you enjoy understanding users, solving challenging problems, and working closely with product teams to deliver impactful solutions? We're looking for an Intermediate to Senior UX / Product Designer to join our Merchant Solutions team in Stellenbosch. This is an opportunity to work on products that support merchants, customers, and internal teams, helping shape experiences that are intuitive, useful, and built for real-world use What you'll do As a UX / Product Designer, you'll be involved throughout the product lifecycle, from discovery to delivery and continuous improvement. You will: Solve complex customer and business problems through thoughtful design Conduct research and uncover insights that inform product decisions Design end-to-end user journeys and workflows Create wireframes, prototypes and high-fidelity designs using Figma Collaborate closely with Product Managers, Engineers and key stakeholders Facilitate discussions, gather feedback and align teams around solutions Use testing, data and feedback to continuously improve experiences Contribute to design standards, best practices and design systems Help create products that balance user needs, business goals and technical constraints What we're looking for Minimum requirements Relevant qualification in UX Design, Product Design, Interaction Design, Human-Computer Interaction, Graphic Design or a related field At least 3 years' experience in UX Design, Product Design or a similar role Strong proficiency in Figma Experience designing digital products from discovery through to delivery Experience creating user journeys, wireframes, prototypes and interaction designs Experience working in cross-functional product teams Strong communication, facilitation and stakeholder engagement skills A portfolio showcasing design thinking, problem-solving and end-to-end product work Ideal experience Fintech, banking, payments, SaaS, platform or B2B environments Designing complex workflows and operational tools User research and usability testing Design systems and component-based design Agile product development environments Accessibility and inclusive design practices What will make you stand out? We're looking for someone who: Thinks like a product designer, not just a visual designer Is curious about users and the problems they experience Can confidently explain their design decisions Collaborates exceptionally well with engineers and product teams Is comfortable navigating ambiguity and complexity Understands that great design is about solving problems, not decorating screens Working at Capitec At Capitec, you'll work with talented people who are passionate about creating products that make banking and business easier. You'll have the opportunity to influence meaningful customer and merchant experiences while growing your skills in a collaborative, high-performing environment. You'll be part of a team where your ideas are valued, your work has impact, and continuous learning is encouraged. If you're passionate about designing products that make a real difference and enjoy turning complexity into simplicity, we'd love to hear from you.

Education

(Minimum) Diploma in User Experience / User Design Education (Ideal or Preferred) A relevant qualification in User Experience / User Design Additional Information Clear criminal and credit record Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.