Lead Technician Slots

WALK-IN WEDNESDAY Interview on the spot! Every Wednesday from 12 PM - 2 PM 2500 E. Devon Ave | Des Plaines , IL 60018 Free Parking / Free Shuttle from the Rosemont Blue Line Station Duties and Responsibilities: Responsible for the installation, repair, and maintenance of all electronic gaming equipment, slots and table games, to ensure minimal downtime Troubleshoot and repair all electronic gaming equipment to the component level Effectively communicate all operational and technical breakdowns and provide solutions to team members Investigate slot variances to identify and correct all possible causes for reported variances per company policies Investigate all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas.

Train newly hired employees within a fast paced environment following departmental training guidelines Provides leadership to team members upon direction from management to help promote team member development Step into a supervisory capacity to lead shift and provide direction with tasks in the absence of the supervisor or manager Contribute to the leading edge culture of Rivers Casino by helping foster innovation for the growth of the team and the company Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience Adhere to all policies and procedures in order to maintain compliance with all regulatory bodies, both internal and external Identify and report unethical and illegal behavior in accordance with all company and regulatory standards Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.

Additional duties as assigned Job Requirements: High school diploma or general education degree (GED) required, technical training preferred, with a minimum two (2) years slot technician experience Working knowledge of Microsoft Office products including, but not limited to, Excel, Word, and Outlook. Comfortable with repetitive transactions Ability to work flexible shifts and days of the week including weekends and holidays Frequent walking, standing, kneeling, twisting, bending and lifting Ability to successfully fulfill the pre-employment process Ability to obtain and maintain all necessary licensing Perks that Work!

Medical, Dental, Vision, and Life Insurance* 401K – 4% match to 5% Team Member Contribution $1 Daily Meals Earn up to 18 Days of Paid Time Off Your First Year* Free Shuttle from Rosemont’s Blue Line Station Free Parking On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren Tuition Reimbursement* Fitness/Gym Reimbursement Community Volunteer Opportunities Leadership Training & Career Advancement Programs Team Member Exclusive Discounts *Full-Time positions only