Network Engineering Intern

Position Summary

We are looking for an enthusiastic and self-motivated Intern to support our IT Infrastructure Operations team. The intern will gain hands-on experience in ITIL processes, change and incident management, and infrastructure lifecycle activities. This is a great opportunity to learn how IT operations contribute to maintaining a stable financial services environment.

Key Responsibilities

Understand and follow ITIL processes and Project Management Process, including Change Management and Incident Management for IT infrastructure. Assist in tracking and documenting infrastructure changes, incidents, and their resolution, Support in monitoring and following up on new initiatives aimed at stabilizing the IT infrastructure environment.

Gain exposure to hardware and software technology refresh activities and contribute wherever possible. Participate in daily operations reviews, meetings, and team discussions. Proactively self-learn from ongoing team activities and apply knowledge to support tasks, collaborate with cross-functional teams to ensure smooth operations.

Learning Outcomes Practical exposure to ITIL processes and real-world IT infrastructure operations. Hands-on understanding of IT infrastructure components (servers, networks, storage, etc.) in a financial services environment. Insights into managing large-scale infrastructure change and incident processes. Opportunity to observe and contribute to technology refresh programs and stability initiatives.

Education

& Experience Currently pursuing a Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field. Basic understanding of IT infrastructure concepts is an advantage. Keen interest in IT infrastructure operations and enterprise IT environments. Available to commence internship from January

• June 2027, Full time. Skills & Knowledge Eagerness to learn ITIL processes and IT operations best practices. Good communication and organizational skills. Ability to work effectively in a team environment, follow instructions, and manage tasks diligently. Self-motivated, proactive, and willing to learn new technologies and concepts. Strong attention to detail and a responsible approach to assigned tasks.