Administrative Assistant

Administrative Assistant Transitional Housing Staten Island, NY $24.64 per hour THE ROLE The Administrative Assistant provides critical administrative and clerical support to the Transitional Housing program. This role is responsible for maintaining accurate client records, supporting billing and reporting processes, coordinating program logistics, and ensuring compliance with agency and contract requirements.

WHAT YOU WILL DO

Maintain client records, charts, daily census reports, and confidential program documentation. Enter and manage CARES data to ensure accuracy and compliance with OTDA, DHS, and Win requirements. Prepare monthly billing documentation and assist with resolving billing discrepancies. Process incident reports, maintain filing systems, and support program record management.

Coordinate client trainings, workshops, events, and transportation requests. Maintain staff calendars, PTO schedules, and department contact directories. Collect, compile, and submit reports to internal departments and leadership. Provide administrative support to the Program Director and perform related duties as assigned.

WHO YOU WILL BE High School Diploma or equivalent required. Administrative support experience is preferred, ideally within a nonprofit, social services, housing, or human services environment. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; typing speed of 50 WPM required. Strong organizational, communication, and time-management skills.

Detail-oriented with the ability to manage confidential information. Able to work independently and collaboratively in a fast-paced environment. Comfortable interacting with individuals at all levels of the organization. Committed to Win's mission, values, and client-centered approach.