Front of House Supervisor - Spenard Roadhouse

Front of House Supervisor

• Spenard Roadhouse (Full-Time Availability ) Summary Are you a natural leader who loves creating great experiences and bringing people together? As our Front of House Supervisor, you’ll help lead the team, keep service running smoothly, and make sure every guest leaves with a smile! You’ll work closely with both Front and Back of House teams to create a welcoming atmosphere, deliver outstanding service, and keep the restaurant running at its best. As a key member of the management team, you’ll lead by example, tackle challenges head-on, and confidently take charge when the Front of House Manager is away. Your mission: build a strong team, create memorable guest experiences, and make every shift a great one! Objectives Assist with hiring, interviews, reference checks, and new-hire paperwork and orientation. Train new and current Front of House staff. Monitor dining room cleanliness, guest interactions, food quality, music, and service standards. Support daily service by greeting guests, running food, bussing tables, and closing checks as needed. Ensure food allergies and dietary restrictions are handled safely. Complete opening and closing duties and document shift issues. Communicate with management, resolve issues, and support staff coaching and discipline. Control labor costs and assist with staff scheduling. Ensure compliance with restaurant policies, procedures, and systems. Oversee completion of daily and weekly side work. Step in to perform any Front of House role as needed. Other Qualifications Must be at least 18 years of age Must be able to communicate, write, and understand English Must be able to work, standing and walking, in a fast-paced environment for up to 9 hours Must have a current Municipality of Anchorage Food Worker Card Physical Requirements The employee is required to stand for extended periods of time and may occasionally be required to stoop, kneel, or crouch. Frequently lifts up to 40 pounds. The employee must be able to occasionally lift or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Available Benefits* Medical, Dental, and Vision insurance Flexible Spending Account (medical and childcare accounts available) Accrued sick leave with pay, converts to PTO after 1 year 401(k) with employer matching up to 4% Dining discounts at our sister restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro) *Limited benefits available for jobs located at Crush Bistro, Muse x Crush, and PAC