Medical Secretary 2

About the Role

The Medical Secretary 2 plays a critical role in ensuring the smooth and efficient operation of healthcare administrative functions within a medical office or clinic. This position is responsible for managing patient communications, scheduling appointments, and maintaining accurate medical records, thereby supporting healthcare providers in delivering high-quality patient care.

The role requires a thorough understanding of medical terminology, healthcare procedures, and confidentiality regulations to handle sensitive patient information appropriately. The Medical Secretary 2 acts as a liaison between patients, medical staff, and external entities such as insurance companies, facilitating clear and professional communication.

Ultimately, this position contributes to an organized, patient-centered environment that enhances the overall healthcare experience. We are excited to announce that we are looking for a Full Time, Medical Secretary at North Shore Gastroenterology Associates in Great Neck. NY.

Minimum Qualifications

High school diploma or equivalent required; completion of a medical secretary or administrative assistant certificate program preferred. Minimum of two years of experience in a medical office or healthcare administrative role. Proficiency in medical terminology and healthcare documentation standards. Strong knowledge of electronic health record (EHR) systems and basic computer applications such as Microsoft Office.

Excellent communication skills, both verbal and written, with a professional and empathetic demeanor.

Preferred Qualifications

Associate degree in health administration or related field. Experience with specific EHR software such as Epic, Cerner, or Meditech. Familiarity with insurance billing processes and medical coding basics. Bilingual abilities, particularly in Spanish or other commonly spoken languages in the community. Certification as a Certified Medical Administrative Assistant (CMAA) or equivalent.

Responsibilities

Manage patient appointment scheduling and coordinate with healthcare providers to optimize daily clinic operations. Maintain and update patient medical records accurately in compliance with HIPAA and other regulatory standards. Handle incoming calls, emails, and in-person inquiries, providing timely and courteous responses to patients and staff.

Prepare and process medical documents, including referrals, authorizations, and billing information. Collaborate with insurance companies to verify patient coverage and assist with claims processing. Support healthcare providers by organizing patient charts and ensuring all necessary documentation is complete before appointments.

Assist in managing office supplies and equipment to ensure the administrative area functions efficiently. Skills: The Medical Secretary 2 utilizes strong organizational skills daily to manage multiple patient schedules and maintain accurate records, ensuring seamless clinic operations. Effective communication skills are essential for interacting with patients, healthcare providers, and insurance representatives, facilitating clear and compassionate exchanges.

Proficiency with EHR systems and office software enables efficient documentation and data management, reducing errors and improving workflow. Knowledge of medical terminology and billing processes supports accurate preparation of medical documents and insurance claims. Additionally, problem-solving skills help address scheduling conflicts and patient concerns promptly, contributing to a positive healthcare environment.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits. M-F 9:00AM-5:00PM