Senior SuccessFactors Employee Central Specialist

BGTS International Business Unit is looking for an experienced Senior Success. Factors Employee Central Specialist to join our growing team based in Turkey, the UK, and the EU. Our teams support many clients across different industries in the UK and EU, delivering innovative HR technology solutions and transformation projects.

Join us in helping global organizations optimize their HR processes and employee experience through SAP Success. Factors Employee Central (EC) solutions. We are looking for professionals who are passionate about HR technologies, process improvement, and delivering high-quality implementations in collaborative international environments.

RESPONSIBILITIES

Area of responsibility Detailed description of main activities Module Ownership Serve as the primary owner of the Employee Central module, Maintain data standards, and configuration documentation. Define and enforce best practices for system usage across HR and other business units Configuration & Continuous Improvement Customizing and configuring the system to ensure proper functionality and alignment with functional specifications.

Managing projects related to the deployment of new features, modules, and enhancements within the SAP HXM ecosystem. Analyze HR process requirements and translate them into system configurations. Identify opportunities for process automation, simplification, and enhancement. Support & Issue Resolution Act as the Tier 2/Tier 3 expert to troubleshoot and resolve complex EC issues.

Collaborate with SAP Support when system defects or enhancement requests arise. Ensure prompt resolution of data issues, integration errors, and workflow failures. Release Management Staying up to date with the latest Success. Factors features, releases, and innovations, and incorporating them into productive environments.

Overseeing release cycles, reviewing release notes, validating system changes, and ensuring smooth adoption by the business related to Success. Factors Employee Central Topics Stakeholder Collaboration Work closely with HR business partners, HR operations, IT teams, and leaders to understand ongoing needs. Provide expert guidance on EC capabilities and system limitations.

Support HR transformation initiatives and strategic workforce processes. Data Quality & Reporting Oversee data accuracy and data load processes (imports, mass changes, validations). Monitor and troubleshoot data discrepancies. Support reporting needs using Success. Factors reports, dashboards.

Requirements

Skills Level Skill Requirement English Professional Ability to communicate effectively with global stakeholders. Spanish Professional Ability to communicate effectively with global stakeholders (Is a plus) Problem-Solving & Critical Thinking Professional Ability to quickly analyze issues, identify root causes, and propose practical, scalable solutions.

Communication Professional Ability to clearly explain system concepts to HR teams, translate technical issues into business language, and viceversa and conduct effective meetings. Stakeholder Management Professional Skilled in building strong relationships with HR, IT, and leadership; managing expectations and ensuring alignment across teams.

Adaptability Professional Comfortable working in fast-paced environments, adjusting to new requirements and evolving business needs. Collaboration & Teamwork Professional Works effectively with cross-functional teams, supporting HR operations, IT, and global counterparts. Attention to Detail Professional Ensures accuracy in data, configuration, documentation, and HR processes.

Customer/Service Orientation Professional Focus on supporting internal users, understanding HR pain points, and providing reliable guidance. Project Coordination Intermediate Supports planning, prioritization, and execution of system enhancements and HRIS initiatives. Other required qualifications: SAP CERTIFIED ASSOCIATE

• IMPLEMENTATION CONSULTANT
• SAP SUCCESSFACTORS EMPLOYEE CENTRAL CORE (C_THR81) is a must. Expertise in SAP Success. Factors Platform is a must. Expertise in SAP IAS/IPS, People Analytics or SAP CPI is an advantage SAP CERTIFIED ASSOCIATE
• IMPLEMENTATION CONSULTANT
• SAP SUCCESSFACTORS COMPENSATION (C_THR86) is an advantage SAP CERTIFIED ASSOCIATE
• IMPLEMENTATION CONSULTANT
• SAP SUCCESSFACTORS VARIABLE PAY (C_THR87) is an advantage SAP CERTIFIED ASSOCIATE
• IMPLEMENTATION CONSULTANT
• SAP SUCCESSFACTORS LEARNING (C_THR88) is a bonus.