Gaming Inspector / Licensing Background Investigator

Job Details: Job Location: Ko Kwel Resort Mill- CEDCO

• North Bend, OR, Position Type: Full Time, Education Level: High School or GED, Salary Range: $24.90 - $29.88Hourly, This position is a covered position as defined in the Coquille Indian Tribe’s Chapter 185 Child Protection Ordinance. Candidate must pass a pre-employment drug screen and Criminal and Character Background Check. SUMMARY OF MAJOR FUNCTIONS The Gaming Inspector/Licensing Background Investigator is responsible for processing employee background investigations, fingerprinting, and licensing all applicants for employment. This will include, but is not limited to, applicant screening, ID badge creation, notarizing gaming disclosure, processing employee gaming disclosure computer data entry, and verifying past and current employment and character references. The Gaming Inspector/Licensing Background Investigator will process background checks to identify an applicant’s licensing suitability in compliance with National Indian Gaming Commission, Tribal/State Compact, regulations, ordinances, internal controls, and policies and procedures to maintain the honesty, integrity, fairness, and security of the Gaming Operations(s). Travel by automobile, commercial, or private carrier including overnight trips will be required. Local, statewide, and national travel is occasionally required. May occasionally require adjustments to the work schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct background investigations, including obtaining criminal history information, verifying employment and references, and conducting table games auditions. Regulate and monitor all Class-II and Class-III gaming applicants. Fingerprint applicants for submission to the FBI and OSP. Review and understand criminal history reports.

Obtain criminal history information from Law Enforcement Data System (LEDS), city, county, and state law enforcement agencies, and state and local courts. Monitor all fingerprint reports returned by OSP and FBI and follow up on arrest reports. Obtain and analyze information from outside agencies regarding applicants and licenses.

Contact personal and employment references. Provide licensing information to the Gaming Commission. Prepare detailed background investigation reports for all Gaming Operations employees and vendors as applicable for review by the Gaming Commission. Interview applicants during the intake process to verify that all required disclosures are complete and obtain additional information or clarification as needed.

Research licensing issues and present information to the Gaming Commission. Inspect and cancel cards and dice daily, following all applicable rules and regulations while reporting any irregularities immediately to direct supervisor. Verify, receive, and record incoming gaming machine and software shipments. Collaborate with Surveillance and Table Games departments for the testing of dealers, ensuring compliance with all policies and procedures and effective game security.

Verify options on gaming machines that have been RAM-cleared and reconfigured. Monitor gaming machine deliveries, removals, installations, and destruction activities, including the placement of gaming seals, to identify and report irregularities. Observe casino activities and report any potential problems and/or suspicious activities and/or irregular circumstances to the Gaming Commission.

Comply with all applicable statutory and regulatory duties imposed upon the Gaming Inspectors. Abide by the Gaming Commission's strict confidentiality requirements and regulations while on or off duty. Travel to Ko-Kwel Casino Resort/Medford will be required on a regular basis including overnight stays. Although we will always provide as much notice as possible, some situations may require travel with little notice.

Perform other duties as assigned. The above statements reflect general duties considered necessary to describe the principal functions of the Gaming Inspector but shall not be considered a detailed description of all the work requirements that may be inherent in the day-to-day duties of this position. Duties may vary from the above description as prescribed by the needs of the Gaming Commission.

PHYSICAL REQUIREMENTS Requires the ability to communicate verbally; repetitive movement of the wrists, hands, and/or fingers; often requires sitting for extended periods of time; raising or lowering objects; occasionally requires lifting up to 50 pounds; occasional standing, walking, stooping, kneeling, crouching, or crawling.

Work is typically performed in an office setting. Work involves occasional exposure to excessive noise and may take place near moving equipment/machinery. The individual must be able to perform the essential duties and responsibilities of the position safely, efficiently, and accurately. Work duties or processes may be modified, when appropriate and feasible, to support successful performance without creating a significant safety risk.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Individuals must possess the following knowledge, skills, and abilities or be able to demonstrate the ability to successfully perform the essential functions of the position. Work duties or processes may be modified, when appropriate and feasible, to support successful performance.

Excellent verbal and written communication skills with the ability to work effectively in a team environment and cooperative problem solving. Working knowledge of Casino operations, departmental procedures, and all applicable gaming regulations. Ability to work independently, be detail-oriented, possess excellent verbal and written communication skills, and demonstrate initiative and motivation.

Demonstrated integrity, sound judgment, problem-solving abilities, strong observational skills, resourcefulness, persistence, and credibility. Ability to gather, analyze, and interpret technical data and prepare accurate, detailed reports. Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations.

Ability to function in an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the Coquille Indian Tribe. Ability to maintain professionalism, confidentiality, and objectivity under pressure. Demonstrated computer proficiency, including the ability to use word processing, spreadsheet, and database applications to prepare correspondence, maintain records, and produce accurate reports.

Ability to read and understand complex documents and manuals, as well as the ability to write similar documents for use by others.

Essential Duties and Responsibilities

requests criminal information and verifies employment and references. Conducts table games auditions. Regulates and monitors all Class-II and Class-III gaming applicants. Fingerprint applicants for submission to the FBI and OSP. Review and understand criminal history reports. Obtains criminal history information from Law Enforcement Data System (LEDS), city, county, and state law enforcement agencies, and state and local courts.

Monitors all fingerprint reports returned by OSP and FBI and follows up on arrest reports. Obtains and analyzes information from outside agencies regarding applicants and licenses. Contacts personal and employment references. Provides licensing information to the Gaming Commission. Prepare detailed background investigation reports for all Gaming Operations employees and vendors as applicable for the Gaming Commission for review.

Interview applicant during the intake process to confirm disclosure is fully completed and any additional information or clarification needed. Research licensing issues and presents information to the Gaming Commission. Inspects and cancel cards and dice daily, following all applicable rules and regulations while reporting any irregularities immediately to direct Supervisor.

Verifies, receives, and records incoming gaming machine and software shipments. Collaborates with Surveillance and Table Games departments for the testing of Dealers, ensuring compliance with all policies and procedures and effective game security. Verifies options on gaming machines that have been RAM-cleared and reconfigured.

Observes, monitors, and detects irregularities of machine delivery and destruction, removal or installation of gaming devices, and placement of gaming seals. Observes casino activities and reports any potential problems and/or suspicious activities and/or irregular circumstances to the Gaming Commission. Complies with all applicable statutory and regulatory duties imposed upon the Gaming Inspectors.

Abides by Gaming Commission strict confidentiality rules and regulations while on or off duty. Other duties as assigned. The above statements reflect general duties considered necessary to describe the principal functions of the Gaming Inspector but shall not be considered as a detailed description of all the work requirements that may be inherent in the day-to-day duties of this position.

Duties may vary from the above description as prescribed by the needs of the Gaming Commission. PHYSICAL REQUIREMENTS Requires the ability to communicate orally, repetitive movement of the wrists, hands and/or fingers, often requires sitting for extended periods of time, raising or lowering objects, and occasionally requires lifting up to 50 pounds.

Requires occasional standing, walking, stooping, kneeling, crouching, or crawling. Work is typically performed in an office setting. Work involves occasional exposure to excessive noise and may take place near moving equipment/machinery. The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Individuals must possess the following knowledge, skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Excellent oral and written communication skills with strengths in team environment, and cooperative problem solving.

Working knowledge of Casino operations, departmental procedures, and all applicable gaming regulations. Be able to work independently, be detailed oriented, possess excellent oral and written habits and demonstrate initiative and motivation. Must possess integrity, problem solving, observational skills, ingenuity, persistence and credibility.

Gather technical data and create appropriate reports. Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations. Ability to function in an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the Coquille Indian Tribe.

Ability to maintain professionalism, confidentiality, and objectivity under pressure. Exhibit a level of computer literacy sufficient to use software such as word processing, spreadsheets, and databases to produce correspondence, documents, and reports. Ability to read and understand complex documents and manuals, as well as the ability to write similar documents for use by others.

Qualifications

REQUIRED QUALIFICATIONS High School Diploma or equivalent required. Must be at least 21 years of age. Two (2) years of professional experience working in regulatory compliance, gaming, or law enforcement required. Ability to drive long distances, including overnight stays out of town. May be required to obtain Gaming Commission Certification I, II, III.

Must be comfortable quickly learning, operating, and troubleshooting moderately complex software and hardware. Must possess excellent verbal and written skills and habits. Must be skilled in prioritizing responsibilities and completing assignments in a timely manner while working independently. Must be available to occasionally work flexible shifts that may include nights, weekends, and holidays.

Demonstrated proficiency in Microsoft Office applications and Adobe products, including the ability to create, edit, and manage documents and other work-related materials. Must consistently demonstrate the highest degree of integrity, honesty, and dependability. Current Oregon driver’s license in good standing with no insurability issues as determined by the Tribe’s insurance carrier is required.

PREFERRED QUALIFICATIONS

Experience in gaming operations and/or slot machine operations preferred Background and knowledge of electronic gaming machines and table games, including rules and cheating techniques, preferred. Experience in conducting background checks preferred. Knowledge of National Indian Gaming Commission (NIGC) regulations, state gaming requirements, internal controls, and Gaming Commission and casino policies and procedures applicable to Indian gaming facilities, particularly Ko-Kwel Casinos.