Job description
ABOUT HAULER HERO Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets. We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments.
Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry. THE ROLE We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team.
You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes. WHAT YOU’LL DO
- Own Hub. Spot architecture, workflows, and data hygiene
- Build and maintain sales dashboards, reporting, and forecasting
- Design pipeline stages, deal processes, and qualification frameworks
- Implement automation to reduce manual rep work
- Serve as the single source of truth for GTM data
- Partner with leadership on territory design, quota planning, and capacity modeling
- Support SDR and AE teams with tools and enablement THE NUMBERS
- Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer)
- Planned growth to 11–12 team members in the next 3–6 months
- Core tooling: Hub. Spot, Grain, and emerging AI-based workflows WHAT SUCCESS LOOKS LIKE FIRST 90 DAYS
- Complete audit of Hub. Spot and current sales processes
- Implement core pipeline and forecasting dashboards
- Establish data hygiene standards and enforcement BY 6 MONTHS
- Sales leadership relying on forecasts with confidence
- Automated workflows reducing manual rep admin work
- Zero recurring pipeline data disputes BY 12 MONTHS
- Scalable sales infrastructure supporting 2× team growth
- Self-serve analytics for GTM leaders WHAT WE’RE LOOKING FOR - 3+ years in Sales Operations, Rev. Ops, or similar
- Deep experience with Hub. Spot
- Strong analytical and process design skills
- Ability to build from scratch in an early-stage environment WHY JOIN
- First Sales Ops hire with full ownership
- Direct impact on revenue scale and GTM execution
- Modern tooling with appetite for automation and AI