Generative AI Engineer

About Us

Our. Ritual is a fast-growing digital platform revolutionizing relationship guidance. We provide expert-led sessions, personalized pathways, and engaging content to help individuals and couples work through relationship challenges. We are now scaling and looking for the right people to join our (great!) team to continue delivering exceptional experiences to our users.

Role Overview We are looking for a Generative AI Engineer to lead our AI efforts end-to-end — from infrastructure and production systems to internal adoption and cross-team enablement. You will play a significant role in building the world's first Consumer Therapy AI Product (someone said RAG? But we mean a real one that works in production...)

This is a critical role in a high-growth, fast-paced B2C startup, requiring a leader who can advocate for Engineering requirements, tech-debt and best practices while promoting a product-mindset and putting our customers front and center.

About You

• You are a great human being and you’re all into teamwork. you care about how people will feel inside the organization and set high standard for culture, professionalism and maturity.
• A Doer, hands-on, biased for action and not taking an advisory role. Know how to translate challenges into actions. Able to work both individually and manage multiple priorities while driving others around you for action.
• You're a fast learner, jack of all trades, feel comfortable in a fast paced, ever-changing environment. You can break down complex problems into steps and plot clearly how to get from A to Z while having the ability to zoom out and see the bigger picture.
• You are an experienced hands on engineer, with proven experience with Developing LLM based products, with a real passion to AI and LLM, eager to learn about very new model and technology in this domain, and have a real understanding of the AI ecosystem.

Key Responsibilities

AI Infrastructure & Production

• Own and design GenAI architecture (LLMs, pipelines, agents)
• Build and ship AI features into production
• Integrate enterprise models (OpenAI, Anthropic, Google)
• Optimize cost, latency, and reliability (tokens, caching, evals)
• Handle real-world constraints (context window, hallucinations) Prompt Engineering & Product Collaboration
• Lead prompt design and experimentation across teams
• Work with product, copy, and operations on AI-driven features
• Build and evaluate prompt pipelines (quality, consistency) Research & Innovation
• Stay up to date with GenAI ecosystem (models, tools, frameworks)
• Evaluate and implement frameworks (Lang. Graph, Lang. Chain, etc.)
• Prototype quickly and iterate in a startup environment Required Skills & Qualifications - ~1+ year experience with Generative AI / LLMs - 5+ years experience with Backend engineering
• Experience shipping GenAI features to production
• Strong hands on, production grade backend/software engineering skills (Python preferred)
• Experience with major AI providers (OpenAI, Anthropic, Google)
• Prompt engineering and LLM behavior knowledge
• Understanding Agents / multi-step workflows
• Experience with AI frameworks (Lang. Chain, Lang. Graph, etc.)
• Familiarity with embeddings / vector databases
• Excellent problem-solving skills with demonstrated success in fast-paced environments. Bonus
• MLOps / model deployment experience
• Evaluation, monitoring, and guardrails
• Fine-tuning or model customization
• RAG systems (Retrieval-Augmented Generation)
• Building retrieval pipelines and grounding LLM outputs