Telecalling Officer / Sr. Telecalling Officer

Awareness call start of the month Adhere to quality parameters Adhere to COC / TAT / Wrap-up Identify POS accounts Prioritize the customers Collect additional charges such as penal charges Achieve daily recovery resolution (DRR) as per milestones set Ask for PTP Generate Pick-ups Identify accounts for field visits Requirements Good Communication (English, Hindi & Telugu) & Keyboard Skills