Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency is proud to call Colorado home. As a veteran’s wife and mom of three, I lead with a strong family-first mentality that’s reflected in every aspect of our office culture. We’re a hardworking, no-nonsense team that values personal growth, mutual respect, and real connection—both with each other and with our customers.

We reward community involvement with additional time off and host quarterly team-building activities. Our office space is truly one-of-a-kind, featuring a gourmet coffee bar, historical elements, glass office suites and a stunning Pikes Peak view creating the perfect setting for team luncheons and customer visits. Team members have access to a company car for business errands or personal emergencies, and we maintain a respectful, gossip-free environment where all roles offer real opportunities for advancement.

If you’re looking for fulfilling, meaningful work in a supportive, high-integrity office, you’ll feel right at home here. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.