Night Manager - Winston Salem

The Night Manager oversees contract compliance for our designated building maintenance accounts in the Winston-Salem area and manages the working relationship between City Wide and our independent cleaning contractors. This is a full-time, evening/overnight shift position ideal for someone with strong people-management skills and a background in facilities or janitorial services.

Key responsibilities

• Build and maintain strong working relationships with independent contractors by communicating client priorities and collaborating on solutions.
• Review scope-of-work documents and conduct quality inspections to retain existing accounts and support new business growth.
• Send nightly recap reports and escalate urgent issues to the Facility Services Manager.
• Handle customer complaints, new account start-ups, and special client requests.
• Enforce company policies on cleaning standards, tools, and equipment use.

Requirements

• High school diploma or equivalent; additional experience in commercial janitorial or facilities services is a plus.
• Prior supervisory experience, including coaching, motivating, and leading a team across multiple sites.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Comfortable with regular local travel between client sites; valid driver's license and reliable vehicle recommended.
• Ability to lift up to 25 pounds and remain on your feet for extended periods during site visits.

Benefits

• Pay: $21.00 per hour
• Health, dental, and vision insurance - 401(k) with company match
• Paid time off and holidays
• Car and phone allowance
• Opportunities to grow into account management or operations leadership