Security Shft Spvr

Job Details: Salary Range: Undisclosed, SUMMARY: Responsible for the efficient functioning of the Casino’s security operations at assigned property, in accordance with the established policies, procedures and controls. The ultimate objective of this position is to help advance the Seminole Nation by delivering value and signature moments every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include, but are not limited to the following: Creates and supports a work environment/culture focused on building high-trust relationships by extending support and respect to all. Acts as a representative of the Casino, interacting with guests and employees in a courteous, professional manner. Guards the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, employees, and the entire facility.

Acts as a backup to Security Officers on assigned shift and assumes their duties when necessary. Monitors the performances of all Security Officers and provides feedback. Maintains a working knowledge of the Casino’s facilities, as well as special events on property, to advise guests and fellow employees of same, whenever possible.

Assists in the daily security operations. Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained. Facilitates the flow of information throughout the property by attending scheduled departmental meetings. Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.

Encourages mutual respect, dignity, and integrity with all employees, by setting positive examples at all times.

Qualifications

KNOWLEDGE AND SKILLS

• EXPERIENCE and/or EDUCATION: One year to three years of similar or related experience. Equivalent to a high school education. MANAGERIAL RESPONSIBILITY: Has supervisory/managerial responsibilities that are usually limited and/or restricted to assigning work and supervising the efforts of a small subordinate group of employees. Much of the time is spent performing work of the type supervised. PROBLEM SOLVING: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities and be able to deal with stressful situations in a professional manner. Must be a Team Player. Must be a detail oriented, organized individual with the ability to multi-task and be able to work in a fast-paced environment. Displays strong verbal and written communication skills with proven ability to handle conflict situations. PHYSICAL DEMANDS: The work requires moderate physical exertion such as long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping, recurring lifting of moderately heavy items. Occasionally lifts heavy objects over 50 pounds. WORKPLACE ENVIRONMENT: The job is performed indoors with frequent exposure to loud noises and fumes (e.g., cigarette smoke). Occasional exposure to objectionable conditions or variations such as those found in variable weather conditions or light industrial settings.